Insurance

Transit Protection (Valuation)

We, at Stairhopper Movers have an excellent record of providing professional moving and storage services and damage free moves, but upon occasion, mistakes do happen. Our great record has allowed us to build and maintain an excellent relationship with our insurance provider. As a result, we are able to offer our valuation options at very reasonable rates. We want to make sure you are fully protected during your move, so when moving with Stairhopper Movers, you can choose to purchase a valuation option that protects your shipment. We offer both select item(s) depreciated value as well as total depreciated value. In the event that you decline this coverage, the shipment will be protected by Stairhopper Movers' Basic Valuation. Regardless of which option is selected, any and all claims must be filed with Stairhopper Movers in writing within 15 days of completing the move.

Transit Protection (Valuation) is NON-REFUNDABLE once purchased.

Basic Valuation

Stairhopper Movers' Basic Valuation protects customers for up to $500.00 in total repair or replacement cost per move. Above $500.00, Stairhopper Movers, as a licensed common carrier in the Commonwealth of Massachusetts, has a maximum legal liability by state law of $0.60 per pound per article. Basic valuation is not insurance.

Select Item(s) Depreciated Value

Select Item(s) Depreciated Value is based on the cumulative value of the items listed under the "item description" section of the Select Item(s) Depreciated Value Listing. Stairhopper Movers requires that this form be completed by any customer who wishes to purchase Select Item(s) Depreciated Value. Each item should be listed with enough detail so that it cannot be mistaken for another item. Any item not listed on this sheet or in the "property description" area of the Agreement to Insure (issued on move day) will only be covered by Basic Valuation.

Total Depreciated Value

Total Depreciated Value is based on the cumulative depreciated value of the entire shipment on the day of the move.

Northland Insurance's (our Transit Protection (Valuation) provider) list of Exclusions for StairHopper Movers Company customers

The following items are not covered by Northland Insurance Company for either Select Item(s) Depreciated Value or Total Depreciated Value.

• Items of extraordinary value not listed on the High Value Inventory Form
• Lamps, lamp shades, artwork, pictures, mirrors, artificial plants, and statues not packed by StairHopper Movers
• Any marble or glass not crated or boxed by StairHopper Movers
• Items found broken in boxes that have not been packed and unpacked by StairHopper Movers
• Mechanical condition of audio/visual or electronic equipment
• Computers and battery operated items in transit or storage
• Missing hardware for items not disassembled by StairHopper Movers
• Gold leaf or plaster frames and chandeliers not crated by StairHopper Movers
• Pressboard or particleboard furniture
• Previously damaged or repaired items
• Previously damaged or loose veneer
• Furniture where original glue has dried out
• Any small, loose items which are not boxed (keys, remote controls, etc.)
• If one item in a set is damaged, only that one item is covered by the insurance, not the entire set
• Plants (live, dried, or artificial)